Privacy policy
 

PRIVACY POLICY

In this document, “BoostFeed Studio”, “we” “us” and “our” refer to BoostFeed Studio Limited with its registered office at 375 QUEEN'S ROAD CENTRAL SHEUNG WAN HONG KONG

When you use our website www.boostfeedstudio.com,or pass your personal data to BoostFeed Studio through email or in-person exchange you accept the processing of your personal data (the “Policy”) as described in this Policy.

We recommend that you print and keep this Policy.

 

1 Information collected

When you contact us via our website contact forms, email us, or otherwise share your personal data with, a representative of BoostFeed Studio, we may collect the following master data about you (the “Master Data”):

  • Your Name,

  • Your Company Name

  • Your email address

  • Other information relevant to customer preferences and satisfaction

2 Use of information collected

We require this information for the following reasons:

  • Internal record keeping.

  • Improve our offerings.

  • Send promotional emails about our offerings or other insights which we think you may find interesting. (We send you emails only if you have opted-in to our mailing list. You have the possibility to opt-out anytime).

We will not sell, distribute, or lease your personal information to third parties unless we are required by law to do so.

3 Storage

In order to keep your data organised, and ensure its security, we store all personal information on a cloud-based Customer Relationship Manage System

If you have opted into our mailing list, your data will also be stored on with our email marketing platform Wix

4 duration of data storage

The retention period for all data collected is five (5) years.

5 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

6 Cookies

The Website uses cookies. Cookies are digital information which is stored on your computer your tablet or on your smartphone. Cookies identify your computer rather than you as an individual user and are used for different purposes.

Cookies contain information that the Website uses to make the communication between you and your web browser more efficient including:

Statistics: Measuring Website traffic such as the number of visits to the Website, traffic source, and navigation pattern.

Performance tracking: Monitoring the performance of the Website.

User experience improvement: continuous improvement of user experience including remembering their preferences to facilitate the navigation

Targeted promotional communications: Displaying interest-based advertisements on the Website. We use third parties to provide these advertisements. These third parties may use Cookies alone or in conjunction with similar technologies to collect information about you when you use our Website and other websites.

7 Third party Cookies

Our Website uses Cookies from the following third parties:

  • Google Analytics: For user interaction monitoring

8 Control of cookies

You can modify your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website. However, your access to some functionality and areas of our website may be restricted. The means by which you can refuse cookies through your web browser controls vary from browser-to-browser, we advise you to visit your browser's help menu for more information.

9 Unsubscribe from our communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails

10 Links to other websites

Our Website may contain links to other websites. Our inclusion of such links does not imply our endorsement of those websites. We do not control the content of those third-party websites and assume no responsibility for the third party or their policies or practices.

We encourage you to review privacy policies for these third-party websites because their procedures for collecting, handling and processing personal data may be different from ours.

11 Data processor and transfer of personal information

We use external companies for maintaining the technical operation of the Website and our services. These companies are data processors for the personal data we collect. By accepting this Policy, you agree that we may also allow the data you provide to be processed by the same data processors.

The data processors must act solely in accordance with instructions from us. By accepting the Policy, you authorise us to give such instructions to the data processors to process data in accordance with the Policy and for the purpose of using the Website.

12 Security measures

We seek to use reasonable organisational, technical, and administrative measures to protect your personal information within our organisation and we regularly audit our system for vulnerabilities. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of information you transmit to BoostFeed Studio. Emails sent via the Website are not encrypted, and we therefore advise you not to include any confidential information in your emails to us.

13 Access, correction, and deletion

You have the following data protection rights:

Access to information about your personal data including what personal information we have about you, who receives your personal information and from where the personal information originates

Correction and deletion of your personal data: you could email us at  info@boostfeedstudio.com if you would like us to rectify or delete any of your personal information we have collected

14 Changes to the Policy

We may change this Policy at any time. The date shown at the start of this Policy indicates when it was last revised. Any changes will become effective when we post the revised Policy on the Website. You agree that your continued use of the Website after any posted modifications constitutes your acceptance of the new version of the Policy.

15 Enquiries regarding the Website or the Policy

If you have questions or concerns about our Policy, please contact us at: info@boostfeedstudio.com